Can't find your question? Feel free to WhatsApp us.
Until when can I order?
For Wednesday before Sunday 18:00, for Sunday before Thursday 18:00.
What if I don't choose on time as a subscriber?
Then we choose for you, based on your allergens and preferences. If we are unsure, for example because of an allergy, we check it ourselves first before it goes into production.
Can I order without an account?
Yes. You can check out as a guest. You can create an account afterwards if you like.
How do the credits work?
You get separate credits for breakfast, lunch, dinner and snack. So a lunch credit is not a dinner credit.
What happens to credits I don't use?
[Rule to follow. We will announce this as soon as the decision has been made.]
Can I pause or go on holiday?
[The pause rules will follow.] You will soon be able to arrange it in your account.
How do I cancel?
It's a flexible subscription. You cancel in your account. [Confirm notice period.]
Where do you deliver?
In The Hague, Rotterdam, Amsterdam, Rijswijk, Voorburg, Zoetermeer and Bleiswijk. Check your postcode on the Delivery area page.
Can I choose a different address for Wednesday and Sunday?
Yes. You choose an address per delivery day, or the same address for both days with one click. An office address works too.
What time does the driver come?
Between 11:00 and 14:00.
Are the allergens listed?
Yes, for every dish on the weekly menu and on the label.
How long can I keep it?
That is on the label of every dish. [Storage advice to follow.]
What if there's something I can't eat?
Let us know when you order or in your account, and we'll take it into account.
How can I pay?
With iDEAL, credit card or Apple Pay. Payments are processed by Stripe.
Do I get an invoice?
Yes, your invoices are in your account. You can also order as a business with VAT on the invoice.
QUESTIONS ABOUT YOUR SUBSCRIPTION?
WhatsApp us and we will work it out together.
Our kitchen
Lorentzstraat 21, Bleiswijk
FREQUENTLY ASKED QUESTIONS
Can't find your question? Feel free to WhatsApp us.
Until when can I order?
For Wednesday before Sunday 18:00, for Sunday before Thursday 18:00.
What if I don't choose on time as a subscriber?
Then we choose for you, based on your allergens and preferences. If we are unsure, for example because of an allergy, we check it ourselves first before it goes into production.
Can I order without an account?
Yes. You can check out as a guest. You can create an account afterwards if you like.
How do the credits work?
You get separate credits for breakfast, lunch, dinner and snack. So a lunch credit is not a dinner credit.
What happens to credits I don't use?
[Rule to follow. We will announce this as soon as the decision has been made.]
Can I pause or go on holiday?
[The pause rules will follow.] You will soon be able to arrange it in your account.
How do I cancel?
It's a flexible subscription. You cancel in your account. [Confirm notice period.]
Where do you deliver?
In The Hague, Rotterdam, Amsterdam, Rijswijk, Voorburg, Zoetermeer and Bleiswijk. Check your postcode on the Delivery area page.
Can I choose a different address for Wednesday and Sunday?
Yes. You choose an address per delivery day, or the same address for both days with one click. An office address works too.
What time does the driver come?
Between 11:00 and 14:00.
Are the allergens listed?
Yes, for every dish on the weekly menu and on the label.
How long can I keep it?
That is on the label of every dish. [Storage advice to follow.]
What if there's something I can't eat?
Let us know when you order or in your account, and we'll take it into account.
How can I pay?
With iDEAL, credit card or Apple Pay. Payments are processed by Stripe.
Do I get an invoice?
Yes, your invoices are in your account. You can also order as a business with VAT on the invoice.
QUESTIONS ABOUT YOUR SUBSCRIPTION?
WhatsApp us and we will work it out together.WhatsApp usView the weekly menuOur kitchen: Lorentzstraat 21, Bleiswijk.